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Resources

Electrical planning resources

Planning your electrical work helps clarify what you need and makes it easier to describe the job. Our resources are designed to help you gather the right details and understand key safety requirements before you start.

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For Immediate Electrical Hazards

These resources are for planning non-urgent work. If you experience an electric shock or tingle, this is an emergency that requires an immediate response from your electricity distributor.

Do not use our enquiry form or phone number for emergencies.

  • For any shock or tingle, call Energex immediately on 13 19 62. Keep clear of the area and do not touch your switchboard, appliances, or any metal fixtures until they have made the situation safe.
  • For life-threatening emergencies, call Triple Zero (000). Seek medical advice after an electric shock.

Current primary guidance

The Queensland Fire Department smoke-alarm guidance distinguishes dwelling status, layout and existing equipment. Its page was read on 10 October 2026. Use the category that applies to your property rather than treating the 2027 owner-occupied deadline as an extension for every situation.

ESO's electrical FAQ explains circuit protection and routine safety-switch testing. Energex's shock and tingle guidance gives the immediate response for that hazard. These sources guide action but do not diagnose your installation.

For records after electrical work, WorkSafe's certificate guidance uses the current 2026 regulation and distinguishes equipment work from installation work. The record concerns the extent affected by that work. These official pages were checked for this resource set on 10 October 2026. Review their current wording when planning a later project.

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