Send an electrical enquiry

Important Safety Notice

If you are experiencing an electric shock or tingles from taps or appliances, do not use this form. Call Energex immediately on 13 19 62. Keep clear of the area and do not touch your switchboard or metal fittings until the situation has been made safe. For life-threatening emergencies, call Triple Zero (000). Seek medical advice after an electric shock.

How to Send Your Enquiry

Call 07 2000 4805 or send the details through the online form. Describe the problem or planned change and your suburb. A short description is enough to begin. Existing photos, models or notes can help if you already have them, but you do not need a technical specification before enquiring.

What to Include in Your Message

Providing clear details helps us understand your requirements. When you send your electrician Redcliffe enquiry, try to include:

• The type of work: Is it a fault, a new installation (like a power point or ceiling fan), or an upgrade?
• Your location: The suburb is essential for confirming you are within our service area.
• A brief description: What are the symptoms? What do you want to achieve? For example, "The safety switch for the kitchen keeps tripping," or "I'd like to install two ceiling fans in the upstairs bedrooms."

For a structured way to gather these details before you call or write, you can use our Electrical Enquiry Planner.

What Happens Next

Keep a copy of the job details and any questions you want to clarify. If you prefer to discuss the enquiry, call 07 2000 4805. Our privacy policy explains handling of submitted details. Existing photos or product details can help if already available, but a short description is enough to begin.

Questions and answers

What should I check when choosing an electrician?

Check the current Queensland electrical contractor licence and discuss the actual work and written scope. No enquiry requires you to diagnose a fault or design the installation first.