Last updated 10 October 2026.
Electrician Redcliffe ("we", "us", "our") operates the website at electricianredcliffe.au. This privacy policy describes the information you provide through this website, the enquiry handling it supports, and how to contact us about your information.
Who we are and what this site does
Electrician Redcliffe operates this information and enquiry website for the electrical services category, serving Redcliffe, QLD and the surrounding area. We are not the service provider ourselves. When you submit an enquiry, we assess the information and may share it with one or more independent providers if an appropriate provider is available. Submitting an enquiry does not guarantee that a provider will be available or will contact you.
Information we collect
We collect the personal information you choose to give us through our enquiry forms. This typically includes your name, email address, phone number, the suburb or area your project is in, and any details you provide about what you need. You are not required to submit an enquiry, but the required form fields are needed for us to assess and process one.
Hosting services may process technical information such as IP addresses, browser and device details, requested pages, and request times when delivering and securing this website. If Google Analytics 4 is enabled, it may use cookies and similar technologies to measure visits and website use. We do not send your enquiry form's name, email address, phone number or free-text message to Google Analytics 4.
How we use your information
We use your personal information to:
- assess your enquiry and, where appropriate, pass your details to one or more potentially suitable independent providers so they can decide whether to contact you about your project;
- respond to questions you send us directly;
- maintain, secure and improve the website; and
- meet our legal and record-keeping obligations.
Your enquiry details are for handling the enquiry and the related communications described in this policy. Any unrelated marketing requires your consent.
Disclosure of your information
When you submit an enquiry you consent to your contact details and project information being shared with one or more potentially suitable independent providers where available. A provider that receives your details is responsible for its own handling of your information under its privacy obligations. Submission does not mean that a provider has accepted the work.
Enquiry handling may use Supabase for database records, HighLevel for customer relationship management, and email services for enquiry correspondence and notifications. Form submissions, including attempts that cannot be processed, may be recorded for security and delivery checking. These services process information for the enquiry-handling purposes described here. Hosting and, where enabled, analytics services may also process website information. Some service providers may process or store information outside Australia. We may also disclose information where required by law.
Cookies and analytics
Where Google Analytics 4 is enabled, it may use cookies and similar technologies to measure website visits and use. You can control or disable cookies through your browser settings. Embedded third-party services, including the map, may also process technical information when used.
Security and retention
Enquiries are handled through server-side processing and access-controlled database records. Copies may also be held in the customer relationship management and email systems used for the enquiry. No method of transmission or storage is completely secure. Contact us if you have a question about how your enquiry information is held or retained. A request to delete information will be considered alongside any records needed to handle the enquiry or meet applicable obligations.
Your rights
To ask about information you have provided, request access or correction, or ask for deletion, email enquiry@electricianredcliffe.au. We will review your request, including which processing systems hold the information and any applicable record-keeping requirements. A deletion request does not mean that every record can be removed automatically. You can also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au for information about privacy questions and complaints.
Changes to this policy
We may update this privacy policy from time to time. The "last updated" date at the top of this page shows when it was last revised. Material changes will be reflected on this page; please check back periodically.
Contact
Questions about your privacy or this policy? Email us at enquiry@electricianredcliffe.au. You can also use our contact page.